Frequently Asked Questions

Find answers to questions about stencil cutting support and digital downloads here. If you have a question that is not answered below, use the contact form for assistance.

 

Do you design custom stencils?

I do not design custom stencils at this time. If you have a suggestion for a stencil design, I’d be happy to design it for the store. Feel free to contact me with your ideas at support@thecolorfulcookie.com.

How can I use these stencils?

The Colorful Cookie Studio designs can be used in many ways. They are great for airbrushing cookies, macarons, cupcakes, cakes, scraping icing over the top of cookies, tracing the design onto your sugar cookies for piping, or dusting the shape with powdered sugar or sugar sprinkles. These stencils can be used with many mediums on many different surfaces depending on the stencil material you are cutting: crafts, furniture, face painting, cocoa duster on latte and coffee inspired art, bread, and so many more creative uses! *They may not be sold as physical stencils or in any digital format.

Terms of Use

The digital stencil designs sold or provided by the Colorful Cookie Studio are for personal or small business use only and all rights to the images remain with the original designer/artist.

Digital Designs are not to be sold or shared in digital or physical formats.
Digital files are to be used for cutting stencils to use on your own handmade projects.

Personal use & Small Business use permitted with those handmade projects.
Stencils are not to be mass-produced.

The Colorful Cookie Studio and original artists retain copyrights to all designs with all rights reserved.

Due to the electronic nature of the file, NO REFUNDS will be given. However, if for any reason, you are unhappy with the design you purchased, please contact The Colorful Cookie Studio by email at support@thecolorfulcookie.com.

I am brand new to cutting stencils. Can you help me learn?

Of course I can! I would love to help you learn!  I offer a paid monthly membership called THE COLORFUL COOKIE CLUB. Click HERE to learn more and join. It is a wonderful group of people learning how to design and cut culinary stencils with step by step tutorials using Cricut Design Space and Silhouette Studio software and cutting machines, a members only email address for answers to your questions, themed stencil tutorials each month that are step by step and easy to follow, free stencil downloads, a 20% discount on any purchase in the online shop, a club members only Facebook group for support, and a monthly contest for a $100 Amazon gift card. 

What stencil material can I use to cut stencils?

I use .005 and .007 thickness stencil material. I also use vinyl and screen mesh for unbridged stencils(just like the silk screening process). I have compiled a list of the stencils materials and supplies that I use HERE. As far as food safety goes, do your research and use what you find acceptable. The materials come into contact with your cookie for a short time. They are not considered a food additive.

What kind of files come in the download?

The zip file will include the following file types:

  • SVG can be used with Cricut Design Space and Silhouette Studio Designer Edition or higher
  • PDF Terms of Use and Instructions for opening in Silhouette Studio and Cricut Design Space
  • PDF Printable copy of the stencil to store behind it for easy viewing.
How do I unzip a file?

After downloading, Mac users double click on the zipped file. PC users right click and extract all. This will unzip or extract the files. You must tell your computer what program to use to open an SVG file. NOTE: Open Silhouette Studio first and then choose the SVG you wish to upload.

I have Silhouette Studio Software, but I can't use the SVG?

In order to use SVG files with Silhouette Studio Software, you will need Designer Edition or higher. Buy the Silhouette Studio software HERE.

Can I use SVG files in Cricut Design Space?

Yes. You may also use the JPG, GIF, BMP, DXF, or PNG but it must be cleaned up before uploading it into the workspace.

I accidentally made a double purchase, can I get a refund?

While refunds are not offered on digital products, I will definitely switch out the design for you! Just let me know another design you would like to have.

I did not receive my order confirmation email, what should I do?

Please check your Spam or Junk mail filters and make sure you add support@thecolorfulcookie.com to your address book. If you do not have an email in your spam or junk folder that contains your download, please email me.

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support@thecolorfulcookie.com